We are seeking a proactive, hands-on individual with a robust background in IT infrastructure and systems.
This role reports to the Lead Infrastructure Engineer and works closely with Service Desk, as a point of escalation for L2 Microsoft related work.
The Role:
- Become the internal level 2 specialist for all Microsoft technologies.
- Assist the Lead Infrastructure Engineer in the architectural design of new Microsoft Services.
- Administration of Microsoft 365 suite, with experience administrating SharePoint and Teams, in a hybrid AD scenario with entra and intune.
- Administration of Exchange online.
- Support L1 Service desk as a Microsoft Specialist.
- Implement IT changes and solve IT problems, with help from L3 when needed.
- Possibility of growing internally to develop and manage a larger internal IT infrastructure team, fostering smooth collaboration and alignment with company goals.
- Ensure adherence to Service Level Agreements (SLAs) between IT and other company departments.
- Support strategic IT initiatives and drive continuous improvement.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- +3 years of experience in IT infrastructure, systems, and cybersecurity.
- Specialist in admin MS365 suite, specially intunes, entra and sharepoint.
- ITIL certification desired and experience managing IT processes aligned with ITIL best practices.
- Strong technical knowledge of cloud services, and server environments. Networking is a plus.
- Familiarity with security frameworks and best practices. Experience in high security environments is a plus.
- Hands-on experience in a startup or similar fast-paced, agile environments.
- High level of autonomy and the ability to take ownership of tasks.
- Fluency in English (both written and spoken).
Soft skills
- Excellent problem-solving abilities and keen attention to detail.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and projects effectively.
- Self-motivated, proactive, and adaptable to a dynamic work environment.
- Flexibility to tackle a wide range of technical challenges.
- Team player with a collaborative mindset.
- Hands-on attitude, comfortable solving complex IT problems.
- Excited about growing the business and embracing new challenges.
- Eagerness to learn and develop alongside the company, adapting to its evolving needs.
What do we offer?
- Join an innovative team and experience company growth.
- We believe in investing in our employees and providing them with the opportunities they need to grow and develop their careers.
- Enjoy a hybrid work environment.
- We also offer flexible schedule.
- We offer a remuneration that values your experience.
- The position will have the based in Barcelona.
We are looking for outstanding people willing to join our mission to change this industry and help to build a better world.
If you feel identified with Openchip, please contact us. We can offer a competitive compensation package in a flexible work schema that will help you to keep a balance between your personal and professional life.
At Openchip & Software Technologies S.L., we believe a diverse and inclusive team is the key to groundbreaking ideas. We foster a work environment where everyone feels valued, respected, and empowered to reach their full potential – regardless of race, gender, ethnicity, sexual orientation, or gender identity.
